Human Risk Management (HRM) is the process of identifying, assessing, and mitigating risks associated with human behavior in relation to an employee's use of technology.
Cyberattacks can come from anywhere and target any workforce identity.Human risk management (HRM) helps your workforce effectively identify the full array of cyberattacks they face every day and proactively protect their accounts and data. Successful HRM programs identify cyberisks and apply action plans that either nudge, train, or orchestrate positive change.
Trust your workforce with the visibility and opportunity to actively protect from cyber threats.
Predictions 2024: Cybersecurity, Risk, And Privacy
A complete Human Risk Management (HRM) solution is required. Within an enterprise, HRM provides both the capability to manage your cybersecurity human risk, as well as the content and tools needed to truly engage your employees to change behaviors to have an impact on security culture. Using the full suite of HRM capabilities, enterprises proactively protect from risks before they evolve into incidents. Deploying HRM within the organization transforms your human risk into a proactive defense.
The Forrester Wave: Security Awareness & Training Solutions, 2022
This is often the stated goal for most security awareness and training programs; however, it is only the beginning for Human Risk Management programs.
For example, a user is enrolled in training after a failed phishing simulation assessment. While this remedial-driven program has expanded beyond annual compliance requirements and often delivers improved, personalized results for each employee, it lacks a strong sense of individualized ownership of an employee’s impact to the security of their organization.
Users start to take the lead in their own training to “win,” either through acknowledgement (champions programs and leaderboards) or rewards such as swag or paid time off (PTO). These incentives provide the catalyst for personal motivation.
Workforce engagement is driven by security champions, who become advocates for security initiatives and understand the importance of strong cyber hygiene. Business leaders prioritize cyber-risk conversations, bring awareness to the risks specific to their department or line of business, and even incorporate human risk metrics as part of their performance goals or team objectives.
Individuals clearly understand the relationship between their actions and the impact on security, and because of this, they attain a greater sense of ownership at work and at home. Programs that get to this stage typically have operationalized Human Risk Management, using data, processes, and/or technology, to truly change human behaviors at scale.