2019 Living Security Whitepaper: The Year of the Human

The Living Security Whitepaper is tailor-made for security awareness program owners, CISOs and future leaders to learn four powerful lessons from the front lines in 2019. As people designing programs for end users, it is absolutely essential to… 

  • Lesson 1 | Debunk Myths: De-emphasize the untouchable cyber criminal and articulate the reality that the fight can be won. 
  • Lesson 2 | Celebrate People: Recognize employees across the organization for their unique abilities and then go beyond behavior management to inspire them to lead more secure lifestyles.
  • Lesson 3 |Tell a Story: Draw upon human experience and metaphor to create high-impact training content at the intersection of threat intelligence and storytelling. 
  • Lesson 4 | Win Hearts: Use metrics to learn who your employees are and how they communicate so you can accurately measure human risk, connect with people and wage powerful culture change. 

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A note from our CEO, Ashley Rose, on the Living Security Whitepaper:

"If you’ve spent any time around the cybersecurity community, it’s astounding to see the technological advancements and sheer number of solutions that are being offered to help companies reduce cyber risk and the devastating effects of breaches. While I believe these technical solutions and controls that are put in place at an organization are critical to the offensive and defensive strategies of combating cyber attacks, they can’t beat the cost of ignoring one of the largest areas of misunderstanding and greatest opportunities for enhanced defense — the human. 

We saw this year the financial motivations of cyber criminals and the use of social engineering, stolen PII and credentials, insider threats and misconfigured databases as some of the top risks in industries like IT, healthcare, professional and education. Without a shift in priority and executive support of awareness programs that advance beyond compliance, these threats will continue to predominate. A focus on maturing a security awareness training program means understanding what and how to drive behavior change at scale, intelligence into what threats present the greatest risk and producing insight through metric-driven feedback loops to consistently fine-tune and enhance each program.

You’ll see in this whitepaper how human-centered design and science-based applications like gamification and positive reinforcement are key to engaging and inspiring people as well as reinforcing concepts within a successful training program. You will gain insight into the importance of a strong security culture and how to uncover the cultural fabric of each organization, and much more. I’d like to thank my team, our advisors and the other subject matter experts involved for their passion for people and hard work in developing this whitepaper. We look forward to continuing to be a part of and contributing to impactful and human-centered solutions to this industry, and partnering with other providers to create a holistic and comprehensive defense for organizations around the world."

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